Shipping policy

RESPIRATORY EDGE — Shipping Policy

RESPIRATORY EDGE is operated by Medical Education Dynamics, LLC.

Made-to-order production

Normal paid, non-personalized Printify orders are automatically submitted to production after a 24-hour approval interval. Printful and Ninja POD orders use automatic fulfillment without this Printify approval interval. Production and carrier transit are included in the delivery estimates below. Orders on hold, payment or address issues, and personalized orders can require further review; we will contact you if action is needed.

Our merchandise is made to order through our production partners. Production time is separate from shipping time. Most Printify orders are dispatched within 2–7 business days after the order is submitted to production. Timing varies by product, availability, order volume, and holidays. Production does not necessarily begin immediately after checkout.

Shipping times

For U.S.-fulfilled Printify products, standard carrier transit is typically 2–5 business days after dispatch. Economy shipping, when offered, typically takes 4–8 business days after dispatch. Printful standard transit is typically 3–4 business days, and express transit, where available, 1–3 business days after dispatch. Ninja POD standard transit is typically 2–7 business days after dispatch. These domestic estimates do not apply to items dispatched from overseas. International transit commonly takes 10–30 business days, depending on the production partner and destination.

Some products are produced and shipped outside the United States, including certain accessories. Any product-specific shipping estimate takes priority over the general estimates above. Delivery estimates are not guaranteed arrival dates; customs processing, holidays, weather, or carrier disruptions can cause delays. Please contact us before ordering if you need an item by a particular date.

For planning in the contiguous United States, the following estimates include production and shipping:

Printify: approximately 5–13 business days with standard shipping, or 7–16 business days with economy shipping, including the 24-hour approval interval and 2–7 business days of production.
Printful: approximately 5–9 business days with standard shipping, or 3–8 business days with express shipping where available, including 2–5 business days of production.
Ninja POD: approximately 4–12 business days with standard shipping, including 2–5 business days of production.

Business days are Monday–Friday, excluding holidays. The service and product-specific estimate shown at checkout take priority.

Overseas-produced athletic joggers (Subliminator) have a supplier transit estimate of 5–10 business days after dispatch. Double-sided keychain charms (PrintDoors) ship from China; the supplier lists 7–15 business days in transit, but current checkout estimates can extend to 37 business days in total. Allow up to approximately 38 business days for these keychains, including production and the approval interval.

For Printify items, Alaska, Hawaii, Puerto Rico, and U.S. territories may need an additional 7–12 business days in transit. Printful and Ninja POD delivery to these destinations can take longer than the contiguous-U.S. estimates; a fixed arrival range is not available for every item. The service and destination available for each item are confirmed at checkout. These ranges are estimates, not guaranteed arrival dates.

Destinations and shipping charges

We ship to destinations supported for your selected items at checkout. Available shipping services and the total shipping charge are displayed before you pay. Charges vary by product, production partner, destination, and number of shipments. Any free-shipping offer applies only when shown for your order at checkout. Local delivery and in-store pickup are not currently offered.

Separate packages and tracking

Items made by different production partners may arrive in separate packages and on different dates. Tracking information is added to your order when available. A shipping label may be created before the carrier receives or scans the parcel, so tracking updates may not appear immediately.

Addresses and order changes

Please check your delivery address carefully before placing your order. Contact us immediately if you notice an error or need a change. We will try to help, but changes may not be possible once production or shipping begins. If an incorrect or incomplete address causes a failed delivery, we will explain any proposed reshipping cost before asking you to approve it.

Delays, missing packages, and damage

If an order is delayed, missing, damaged, or incorrect, contact us promptly with your order number and relevant details. Photos are helpful for damaged or incorrect items. We will investigate with the production partner or carrier and arrange an appropriate remedy under our Return and Refund Policy and applicable law. If we cannot meet an applicable promised shipment timeframe, we will provide delay information and cancellation or refund options as required by law.

Cross-border shipments

International shipments may be subject to customs processing and import charges under destination-country rules. Any duties or taxes collected by us at checkout will be displayed before payment; additional charges may apply where they are not collected at checkout. Contact us before ordering if you have questions about an overseas shipment.